Returns & Exchanges

At Liene, we stand behind the quality of our photo printers and imaging products with a 30-day satisfaction guarantee. If your device isn't meeting your creative needs, you can return it for a full refund or exchange within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the device in its original packaging, including all accessories, manuals, and power cables to ensure a smooth processing experience.

3

Ship to Liene

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing