Frequently Asked Questions
Everything you need to know about your Liene experience.
What shipping options are available for Liene products?
We offer standard and expedited shipping on all orders. Standard shipping typically takes 3-5 business days, while expedited options can deliver your electronics within 1-2 business days depending on your location.
What is your return policy for electronic devices?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange, provided it shows no signs of physical damage.
Do Liene products come with a warranty?
Yes, all Liene hardware products include a 1-year limited warranty that covers manufacturing defects and technical malfunctions under normal use conditions.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a unique tracking number and a link to our carrier's tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
What should I do if my electronic device arrives damaged?
Please contact our customer support team within 48 hours of delivery. Provide your order number and photos of the damage so we can arrange a priority replacement at no additional cost to you.